🪙 Built for Crypto & Web3

Token-Gated Support for Telegram Communities

Add a widget to your dApp or docs. Messages from token holders appear in your Telegram group. Reply from Telegram - they see it instantly. Verify wallet ownership with signed tokens.

CryptoDAO Support
142 members, 8 online
🤖
Support Bot11:42
🎫 New Support Ticket
"Can't claim my airdrop rewards - transaction keeps failing"
🏆 Gold Holder5,000 $TOKEN
0x742d...3f91
A
AlexAdmin11:44
Hey! Let me check the contract logs for your wallet...
A
Alex11:46
Found it! Try increasing your gas limit to 250k. The airdrop contract needs extra gas for the rewards calculation ⛽
✅ Ticket In Progress
Type a message...
CryptoDAO
Support Team
🪙

Need help?

Connect your wallet

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🎉Free to use
5-min setup
🔐Signed metadata
📬Missed-reply emails
💬Slack, Discord & Telegram

Why crypto communities love it

Token-gated support that lives where your community already is.

🔐

Token-Gated Verification

Verify token holders with signed metadata. Give priority support to your most valuable community members.

Telegram-Native

Reply directly from your Telegram group. No switching to dashboards during critical moments like launches or market events.

🌐

Web3-Ready Context

See wallet addresses, token holdings, and transaction history right in the support thread. Built for crypto workflows.

💰

Community-Scale Pricing

Flat pricing for unlimited admins and moderators. Support thousands of holders without per-seat fees.

How it works

Get up and running in minutes, not days. No complex configuration required.

1
📦

Embed the widget

Add a simple script tag or React component to your app. Customize colors and branding to match your style.

2
🔗

Connect your platform

Connect Slack, Discord, or Telegram in minutes. Choose your support channel. New tickets become threads automatically.

3
💬

Reply from threads

Answer customers right from Slack, Discord, or Telegram. Your replies sync back to the widget in real-time.

Reply where you already work

Connect Slack, Discord, or Telegram. Choose the one that fits your workflow. No need to check another dashboard.

Slack

Integration

Connect via OAuth in one click. Choose your support channel. New tickets appear as threads you can reply to instantly.

  • One-click OAuth install
  • Tickets as Slack threads
  • Reply syncs to widget
  • Toggle ticket status

Discord

Integration

Add the bot to your server. Pick your support channel. Tickets become Discord threads with real-time sync.

  • Easy bot installation
  • Tickets as Discord threads
  • Reply syncs to widget
  • Toggle ticket status

Telegram

Integration

Add the bot to your Telegram group. Pick your channel. Tickets become organized threads with real-time sync.

  • Simple bot setup
  • Tickets as message threads
  • Reply syncs to widget
  • Toggle ticket status

💡Choose one integration at a time. Switch anytime.

Pro launch offer: First 3 months at $2.99/mo

Start free, upgrade when ready

From full ticketing on Freemium to unlimited unbranded Pro. No per-seat pricing, no sneaky fees.

Free forever

Freemium

A seriously capable start, at exactly $0

$0/mo

Free forever

  • Full ticketing workflow (tickets, replies, and inbox views)
  • Connect Slack, Discord, or Telegram
  • Widget setup + appearance controls (name, greeting, colors)
  • Office hours and signed widget metadata support
  • Use up to 3 domains
  • 10 email notifications per month
  • Donkey branding stays visible
Start free
Most flexible

Pro Monthly

For teams that want full control (and zero limits)

$4.99/mo
$2.99/mo

Then $4.99/month after 3 months

  • Everything in Freemium
  • Unlimited domains
  • Unlimited email notifications
  • Remove Donkey branding from widget and emails
  • Upload your own email logo and widget avatar
  • Webhooks unlocked for automations
Go Pro
Best Value

Pro Yearly

Best value for committed builders

$35/year

$2.92/month billed annually

  • Everything in Pro Monthly
  • Same unlimited setup, billed yearly
  • Save 42% compared to monthly
Save 42% Now

Questions? Open a support chat through the widget!

Donkey Support logo

Ready to launch?

Set up your support widget in minutes. Reply from Slack, Discord, or Telegram, keep context signed, and automatically follow up when visitors miss your reply.

Start free

Or upgrade to Pro from $2.99/mo