Community Support
That Lives in Discord
Add a chat widget to your website. Messages from visitors appear instantly in your Discord server. Reply from Discord - they see it on your site in real-time.
Hi there!
How can we help?
Why community builders love it
Your community lives in Discord. Your support should too.
Lives in Discord
Reply directly from Discord - no context switching to dashboards
Never Miss a Reply
Automatic email follow-ups ensure community members see your responses
Verified Community Members
Signed metadata tokens verify paying members vs trial users
No Per-Seat Pricing
Grow your community without support costs scaling linearly
How it works
Get up and running in minutes, not days. No complex configuration required.
Embed the widget
Add a simple script tag or React component to your app. Customize colors and branding to match your style.
Connect your platform
Connect Slack, Discord, or Telegram in minutes. Choose your support channel. New tickets become threads automatically.
Reply from threads
Answer customers right from Slack, Discord, or Telegram. Your replies sync back to the widget in real-time.
Reply where you already work
Connect Slack, Discord, or Telegram. Choose the one that fits your workflow. No need to check another dashboard.
Slack
IntegrationConnect via OAuth in one click. Choose your support channel. New tickets appear as threads you can reply to instantly.
- ✓One-click OAuth install
- ✓Tickets as Slack threads
- ✓Reply syncs to widget
- ✓Toggle ticket status
Discord
IntegrationAdd the bot to your server. Pick your support channel. Tickets become Discord threads with real-time sync.
- ✓Easy bot installation
- ✓Tickets as Discord threads
- ✓Reply syncs to widget
- ✓Toggle ticket status
Telegram
IntegrationAdd the bot to your Telegram group. Pick your channel. Tickets become organized threads with real-time sync.
- ✓Simple bot setup
- ✓Tickets as message threads
- ✓Reply syncs to widget
- ✓Toggle ticket status
💡Choose one integration at a time. Switch anytime.
Start free, upgrade when ready
From full ticketing on Freemium to unlimited unbranded Pro. No per-seat pricing, no sneaky fees.
Freemium
A seriously capable start, at exactly $0
Free forever
- ✓Full ticketing workflow (tickets, replies, and inbox views)
- ✓Connect Slack, Discord, or Telegram
- ✓Widget setup + appearance controls (name, greeting, colors)
- ✓Office hours and signed widget metadata support
- ✓Use up to 3 domains
- ✓10 email notifications per month
- ✓Donkey branding stays visible
Pro Monthly
For teams that want full control (and zero limits)
Then $4.99/month after 3 months
- ✓Everything in Freemium
- ✓Unlimited domains
- ✓Unlimited email notifications
- ✓Remove Donkey branding from widget and emails
- ✓Upload your own email logo and widget avatar
- ✓Webhooks unlocked for automations
Pro Yearly
Best value for committed builders
$2.92/month billed annually
- ✓Everything in Pro Monthly
- ✓Same unlimited setup, billed yearly
- ✓Save 42% compared to monthly
Questions? Open a support chat through the widget!
Ready to launch?
Set up your support widget in minutes. Reply from Slack, Discord, or Telegram, keep context signed, and automatically follow up when visitors miss your reply.
Or upgrade to Pro from $2.99/mo